Shipping policy

Thank you for visiting and shopping at W Pet Collection. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

Thank you for shopping with us. Please review our shipping policy below.

Shipping Area
We currently offer pickup and delivery within Australia only.

Order Processing Time
All orders are processed within 1–3 business days after payment has been confirmed.

Delivery Time
Delivery times may vary depending on your location within Australia. Once your order has been dispatched, tracking details will be provided where available.

Out of Stock Items
If an item is temporarily out of stock, it may take approximately 2–4 weeks for new stock to arrive. We will notify you if there are any delays with your order.

Pickup Option
Customers may also choose local pickup if available. Please wait for confirmation before arriving to collect your order.

If you have any questions regarding shipping or delivery, please feel free to contact our customer service team at info@wpet.com.au

 

Tracking

• All orders come with tracking. You’ll receive a tracking link via email once your order is shipped.